The vast majority of our clients have never had to submit a claim to their insurance carrier, and can quickly discover how complex and time-consuming the claims process is. We use the term PROCESS for a good reason. Claim terms alone are confusing and they are intended to be confusing. It takes someone with years of education and experience in order to interpret these terms. Haden Claims Services is highly skilled at managing all phases of the claims process,
regardless of the size of the loss or the insurance company involved.With tested years of real-life claims settlement work spanning over 100 catastrophic events, we are prepared to steer our clients through the complexities that arise in every claim. We also know how important it is to keep clients informed as updates occur. We always work hard to move the process forward, working with all other parties to reach a fair and reasonable resolution.
Whether you are a property owner, manager, investor, insurance company, or an attorney, you need an expert on your team. At Haden Claims Services, we are going to tell you the good, the bad and the ugly. With over 20 years of experience, we know how to solve problems. While insurance policies may be written in black and white, there are many things about an insurance policy or its interpretation which are not black and white. The same thing holds true with construction. While there are building codes, manufacturer recommendations, and best practices, putting a large project back together is no simple task.
At Haden Claims Services, we study the policy, we get information on current case law, we spend the time to find experts with the skill set to help gather the truth and aid in putting a value to the damages. We know there are times when digging deep into the information changes the circumstances–and sometimes people don’t like to hear the truth. Whether that means the carrier is going to have to pay more than it anticipated, or whether repairs can be made versus a new build. There is an old saying in the construction industry, “anything can be repaired for a price”.
While this is true, a repair may or may not be appropriate. At HCS the best tool we have is understanding the extents of our expertise and ensuring that we have people on our side who can fill the gaps. We do not pretend to know all things insurance or construction. We are committed to finding all of the information and answers. Sometimes there is more than one answer and more than one option. This is where the years of experience and negotiations come into play. Negotiating a resolution that put a property to Its pre-loss condition is the objective.
Our licensed adjusters are certifications in Fire Smoke Restoration Technicians, Water Mitigation, Environmental Air, Mold remediation, Thermal Imaging, Environmental Hazard Remediation, OSHA 10 & 30 certified, Fraud Claims Law Specialists, Associates in Claims, and other certifications which take us to another level when it comes to settling claims. Every year, HCS employees spend hundreds of hours in training and ensuring updated certifications.
At HCS, we know what dealing with a loss is like. From our own personal claims to years and thousands of claims, we have walked people through the claim process with a personal touch. Whether it’s a single family dwelling, an apartment complex, or a commercial property, an insured property is someone’s largest investment. A loss affects not only the owners but also those who live and work in or around the property. We are sensitive to the needs of those individuals as well.
-Pat Haden (Athletic Director USC in LA 2010-2016; Professional NFL Quarterback for the Los Angeles Rams 1976-1981)
-Jeffrey M. Weiskopf, Chairman and CEO White Eagle Property Group
which is why we are able to represent both to represent both property owners and insurance companies”
Recover all possible benefits including business interruption expenses
We can help you get back to your lives, family, and business
We cover every detail in preparing and settling your claim
A team of experts on your side
Rely on the insurance company's assessment designed to limit their loss, not yours
Stress of navigating a complex and unfamiliar process
Trying to understand your 100+ page insurance policy to decode your full rightful claim
Going at it all alone